Refund policy
Returns accepted within the EU only.
Return Policy
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it—unworn or unused, with tags, and in its original packaging. The product must also be returned in the exact condition it was delivered, including original bags, packaging materials, as well as with the same folding and presentation. Returns that do not meet these requirements may be declined.
Return Shipping Costs
The customer is responsible for the return shipping costs. The cost of return shipping is paid by the customer, and the customer is responsible for ensuring that the item is sent back safely.
To start a return, you can contact us at info@sabilmodesty.se. If your return is accepted, we will send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
If you have any questions regarding returns, you are always welcome to contact us at info@sabilmodesty.se.
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / Non-returnable items
We do not accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we approved your return, please contact us at info@sabilmodesty.se.